The Work Submitters Link allows for non-MVP users to submit Work Requests into MVP. This is done through a special web address generated by the Submitters tab, in the Work Settings page.

 

Use the following steps to set up your Submitters Links:

1. Select Administration.
2. Select Settings.
3. Select Work.
4. Select the Submitters tab.
5. Select a User to be used for the Submitters page.
6. Click on the Create New Key icon.
7. Click on the OK button after reading the popup message.
8. Click on the Save button.

As a note, for the Submitters Link to work, the setting Autogenerate WO ID must be set to Yes, or Yes(Editable).

 

Submitting a Work Request

Asset ID: This field will link the Asset record that needs work performed.

Description: This field will allow you to provide a description and details about the Work Request.

Email: An email is entered here by the Submitter to identify themselves and receive email alerts regarding the Work Request.

Notes: Note Templates can be attached to the Work Request using this dropdown and the plus symbol. 

Attachments: Image files can be attached to the Work Request using this section.

 

 

If you do not see the Submitters section in Work Settings, please get in touch with your Account Executive or our Technical Support via the Live Chat, or email us at Support@MVPOne.com.

 

Please note that a site's MVP One licensing tier must be Elite or Enterprise, in order to have access to the Submitters Page.