This article explains how to cancel a Work Order.

  • Feb 23, 2026
  • Article

Title
Cancel a Work Order

Content

The Cancel Action can be used to send an open WO to WO History. A Cancel Reason is required to give a reason for cancellation. 

 
Use the following steps to Cancel a Work Order:
  1. Select Work.
  2. Select Work Orders.
  3. Navigate to a Work Order record. 
  4. Select Action. 
  5. Select Cancel. 
  6. Enter a Cancelled Reason. 
  7. Select OK. 
Note that access to the Cancel Action is controlled via Role Setup. If you do not have access to this action, you will need to contact your local administrator to adjust your Role.
 
If you are cancelling a PM Work Order and the associated PM does not allow duplicates, you must edit the PM and change the Next Due Date or the PM will not generate again.
URL Name
Cancel-a-Work-Order
Work