Change Requestor User to Maintenance User

This article provides steps to switch a Requestor User to a Maintenance User.

Mar 14, 2025
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If a Requestor User was created but the employee now needs to be set up as a Maintenance User, this can be accomplished by adjusting the Requestor User and creating a new Maintenance User.

First Edit and Inactivate the original Requestor ID:

Log out the User.
Select People.
Select Requestor.
Navigate to Requestor.
Select Edit.
Update Requestor ID (for example UserID-OLD).
Remove email address.
Select Save.
Select Inactivate.

Next create a new Maintenance ID:

Select People.
Select Maintenance.
Select New.
Create a new User using the original Requestor ID.
Save.

Finally you can create a new Maintenance ID:

Select Administration.
Select Users.
Select New.
Use the Maintenance User Type.
Use the newly created People ID.
Select Save.

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Change-Requestor-to-Maintenance

Change Requestor User to Maintenance User

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